Mobilize Commerce
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Field-based Order Entry and Tracking
for Faster Customer Response & Lower Field Support
Costs
Sales and service calls are the last place to appear
ill-equipped or uninformed. Responding to customers
with “I’ll need to get back to you on that”
stalls sales and opens the door to competition. Look,
if you’re trying to increase market share while
streamlining your field operations, a mobile commerce
solution isn’t just nice to have, it’s essential.
Mobilize Commerce is an interactive catalog that
delivers a complete field-based solution for order
entry and order tracking. Information automatically
stays up-to-date, and is always available, with or
without an online connection. Mobilize Commerce processes
field orders more efficiently, giving headquarters
a dramatic improvement in the bottom line. And for
the first time, sales and service reps can provide
customers with accurate product, pricing and inventory
information, take orders or track status, all at the
point of sale. Now you can differentiate yourself
from competitors with the most powerful loyalty program
of all, superior customer service.
Streamlined Order Processing Slashes Costs &
Eliminates the Errors that Delay Revenue
Business rules guide reps through order entry using
any mobile device and uploads orders electronically,
eliminating the huge costs associated with processing
paper orders or staffing call centers. Mobilize Commerce
can authorize credit and validate orders while in
front of the customer. Orders can be checked against
current pricing, inventory, and approved configurations
or bundles. The result is fewer errors and fewer order
rejects, so you close more transactions sooner.
Upsell Recommendations and Dynamic Pricing for
Bigger Profits
Mobilize Commerce increases average order size by
prompting reps to recommend appropriate add-ons during
the order process. And because pricing or substitutions
can be dynamically tied to spot promotions or inventory
levels, Mobilize Commerce ensures you never leave
money on the table or lose a sale because your reps
quote stale information.
Mobilize Commerce
Features
